USE CASE
Billable-hours accuracy
Hours leak between projects and clients, and invoices undercount work that genuinely happened. Attribution at the moment work starts is what closes the gap.
The leak is not laziness, it is recall
Nobody sets out to under-bill. The hours disappear because they are reconstructed: a week rebuilt on Friday afternoon from calendar entries and chat history drops the ten-minute fix, the unscheduled call, the third round of revisions nobody logged. Each omission is trivial and none of them is recoverable.
The arithmetic is unforgiving. Two untracked hours a week per person, at ₹1,500 an hour, is over ₹1.4 lakh a year each. For a twenty-person delivery team that is a number worth more than most efficiency projects deliver — and it never appears on a report, because the work was never recorded to begin with.
How attribution works here
- 01
The session carries the client from the start
Starting work means picking the project it belongs to. Attribution happens at the beginning, when the answer is obvious, rather than at month-end when it is a guess.
- 02
Billable is a property, not a judgement call
Because the project carries its client and billing status, the billable and non-billable split falls out of the record. No one has to re-derive it from a description field.
- 03
A manager approves it
The closed session lands in a review queue with its full context — who, which project, how long, which day. Approving takes a click, and the decision is recorded against the session permanently.
- 04
Totals roll up per client and project
The same approved sessions produce billable totals, utilisation and the register — one dataset, several reports, no reconciliation between them.
What changes
- Billable versus non-billable is clean by default — no month-end reconstruction.
- Every invoiced hour carries a project, a timestamp and an approver, which is what survives a client's billing review.
- Under-billing becomes visible as a trend rather than an unexplained margin gap.
- The Friday timesheet ritual disappears, along with the hours it consumed.
What this does not do
Workclave does not raise invoices or hold your rate card, and it is not an accounting system. It produces the defensible hour record your invoicing process consumes — via CSV export or the API. If your leakage is caused by pricing rather than recording, better time data will show you that clearly, but it will not fix it.
Billable-hours accuracy — common questions
Does this require people to log time in more detail than before?
Usually less. Starting a session and picking a project takes seconds at the start of a block of work, and replaces reconstructing the whole week later. Teams generally report the daily overhead is smaller than the Friday one it removes.
What about work that spans several projects in one day?
That is the normal case. A day is a sequence of sessions rather than one block, so switching projects is just stopping one session and starting another — which is exactly the granularity billing needs.
Can we see leakage before the invoice goes out?
Yes. Because sessions land continuously, the billable share for a client or project is visible mid-month, while there is still time to raise a change order or reallocate people.
Comparing billable-hours accuracy tools?
A 20-person team pays ₹3,980/mo on Workclave. Side by side with:
Related
Votre équipe travaille. Commencez à comprendre comment.
Rejoignez les équipes qui suivent des sessions, pas seulement des heures. Gratuit jusqu’à 3 utilisateurs — sans carte bancaire, sans minimum, sans engagement.