GLOSSARY

Attendance, timesheet & compliance terms — explained for Indian teams, with the global equivalents.

Clear, original definitions of the attendance, payroll, and labour-compliance terms that come up when you run an IT services firm, agency, or consultancy — with the Indian statutory context, how the same rule works in the EU, UK, US and beyond, and how each behaves in a session-based system.

35 terms

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Bench Time

Bench time is time an employee in a delivery role spends without a billable allocation — between projects, awaiting a start date, or unassigned after a ramp-down. The person is paid; no revenue stands against the cost. The term comes from consulting and IT staffing, where being 'on the bench' is a normal phase between engagements.

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Billable Hours

Billable hours are the units of work time that can be charged to a client under a contract or engagement. They exclude internal activities like admin, training, or bench time that the client does not pay for. For services firms, billable hours are the direct link between effort and revenue.

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Biometric Attendance

Biometric attendance uses a physical identifier such as a fingerprint or facial scan to confirm that a specific person was present when they marked attendance. It reduces buddy punching, where one employee marks another as present. The verified event is then recorded as the attendance entry.

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Blended Rate

A blended rate is a single bill rate quoted for a team of mixed seniority, calculated as the hours-weighted average of each role's rate. If a project uses 60 senior hours at ₹2,500 and 140 junior hours at ₹1,200, the blended rate is ₹1,590 — one number that stands in for the whole staffing mix.

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Buddy Punching

Buddy punching is one employee recording attendance on behalf of another — punching a colleague's card, tapping their badge, or logging them in — so the absent person appears present. It is the oldest form of attendance fraud, and in India it is often called proxy attendance.

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Definitions are easier to believe when you can see them working.

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