Admin and settings

Join requests

People with your company email domain can ask to join your workspace. Admins approve or decline the requests.

How join requests work

When someone signs up with a work email, Workclave checks the domain, for example yourfirm.in. If a verified admin of a workspace uses the same domain, the new person can ask to join that workspace.

Personal domains such as gmail.com never match a workspace.

Ask to join a workspace

  1. Sign up with your work email.
  2. When you see Your company is already on Workclave, click Request to join workspace.
  3. You see Request sent!
  4. Verify your email from the Workclave email.
  • Workclave can only deliver your request after your email is verified.
  • You can have one request waiting for each workspace.
  • You must not belong to another workspace.

While you wait, do not finish the workspace setup steps. If you create your own workspace, the admin cannot approve your request. If the admin does not see your request, ask them to invite you instead.

Approve or decline a request

Admins get a Join request received notification and an email.

  1. Go to Settings → Workspace.
  2. Open the Join Requests tab.
  3. Check the name and email of each person.
  4. Click Approve or Decline.

An approved person joins as a Member. When nothing is waiting, the tab shows “No pending join requests”.

After the decision

The person gets Join request approved or Join request declined. After approval, assign them to a department from the Team page.

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